Terms & Conditions

You will be asked to expressly agree to these terms and conditions before ordering Products from this Site. Please read them carefully. If you do not agree to them, do not order any Products from this site. 

 

(1) Definitions and interpretation In this Agreement “we” means Travellers Finds (and “us” and “our” shall be construed accordingly); and “you” means the relevant customer or potential customer as the case may be (and “your” shall be construed accordingly). In this Agreement, the following definitions shall apply: “Agreement” means this agreement incorporating any terms set out in our Second Acknowledgement; “First Acknowledgement” means the initial automatic email acknowledgment which we will send to you after receiving your Order;  “Order” means your order for Products made via the Site;  “Products” means goods which may be purchased by you from the Site;  “Second Acknowledgement” means the email acknowledgment which we will send to you (where appropriate) confirming acceptance of your Order; and “Site” means the website at www.africancreationst.co.uk or any successor site operated by us from time to time. 

 

(2) This Agreement The advertising of Products on the Site constitutes an “invitation to treat”; and your Order for Products constitutes a contractual offer. No contract comes into force between you and us unless and until we accept your Order. In order to enter into this Agreement with us, you will need to take the following steps: (i) you must add any the Products you wish to purchase to your shopping cart, and then proceed to the checkout; (ii) if you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details; (iii) once you are logged in, you must select your preferred method of delivery and confirm your Order and your consent to the terms of this Agreement; (iv) if you are paying by Paypal you will be transferred to the Paypal website, and Paypal will handle your payment. If you are paying directly by Credit/Debit card or by cheque/postal order we will handle your payment; (v) we will then send you the First Acknowledgment ; and (vi) once we have checked whether we are able to meet your Order, we will either send you the Second Acknowledgement (at which point this Agreement will become a binding contract) or we will confirm by email that we are unable to meet your Order.” Please note that we will not file a copy of this Agreement. We may update the version of this Agreement on the Site from time to time, and we do not guarantee that the version you have  agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of this Agreement for your records. The only language in which we offer this Agreement is English. Before you place your Order, you will have the opportunity of identifying whether you have made any input errors by viewing the order confirmation screen. You may correct those input errors before placing your Order by confirming your order.

 

(3) About us Our full name is Travellers Finds Ltd. Our office is 4 Station Cottages, Greet, Nr Winchcombe,Cheltenham, Glos.Gl54 5LD our email contact address is contact@travellersfinds.co.uk   Our VAT number is GB 1589 627 56

 

(4) The Products  We provide a selection of Fairly Traded hand crafted and carved sculptures made from recycled metal and hand-carved wood. All of the items are hand crafted and therefore every piece is unique.

 

(5) Price and payment  Prices for Products are quoted on the Site. The Site contains a large number of Products and it is always possible that some of the Products listed on the Site may be incorrectly priced.  We will verify prices as part of our sale procedures so that a Product's correct price will be stated in the Second Acknowledgement/when you pay for the Product. In addition to the price of the Products, you may have to pay a delivery charge, which will be as stated when you pay for the Product. Payment must be made by the date(s) set out in the Second Acknowledgement. We may withhold the Products and/or terminate this Agreement if the price is not received from you in full, on time, in cleared funds. The prices on the Site include any value added or sales taxes (where applicable). Payment for all Products must be made by Paypal, Credit/Debit Card, Postal Order OR any method detailed on the Site from time to time. Prices for Products are liable to change at any time, but changes will not affect Agreements which have come into force.

 

(6) Delivery  We will arrange for the Products to be delivered to the address for delivery indicated in your Order. We will use reasonable endeavours to deliver Products on or before the date for delivery set out in our Second Acknowledgement or, if no date is set out in our Second Acknowledgement, within 14 days of the date of our Second Acknowledgement. However, we cannot guarantee delivery by the relevant date. We do however guarantee that unless there are exceptional circumstances all deliveries of Products will be dispatched within 7 days of the later of receipt of payment and the date of our Second Acknowledgement. We use recycled packaging to keep our post and packaging costs to a minimum and as a company we absorb some of the courier charges to enable us to be competitive with our delivery costs. Therefore you are only being charged for delivery and not packaging.

 

(7) Risk and title The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you after we receive full payment of all sums due in respect of the Products (including delivery charges).

 

(8) Consumer rights  You may cancel this Agreement at any time within  7 working days after the day you received the Second Acknowledgement (subject to the limitations set out below).  If you cancel this Agreement on this basis, you must inform us in writing and return the Products to us immediately, in the same condition in which you received them. Products returned  by you within the 7 working day period referred to above will be refunded in full (excluding the cost of sending the Products to you). However, you will be responsible for paying the cost of returning the Product to us.  If you cancel this Agreement on this basis and you do not return to the Products to us, we may recover the Products and charge you for the costs we incur in doing so. Similarly, if you return the Products at our expense, we may pass that expense on to you.

 

(9) Defective Products You may also cancel this Agreement if the Products supplied are defective.  In this instance please supply us with photographic evidence and a written description of the defect, we will then access the information and advise you accordingly. If the problem has been caused in transit we will need your photographic evidence to enable us to make a claim against a delivery firm.  if we and you agree, we may supply you with a replacement or substitute Product. Please allow 14 days for your replacement or refund to be processed.  

 

(10) Refunds If you cancel this Agreement and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your notice of cancellation. Please seel point 12 Returns.      

 

(11) Returns   Returns - If you are unsatisfied in any way with your purchase you can return it for an exchange or a refund if it is in its original packaging. You must inform us by email or telephone that you wish to return the item and send the item back within 14 working days of receiving it. These goods must be in their original condition. Where it is apparent that these guidelines have not been followed, we reserve the right to refuse return of items. If the items returned by you, meet our conditions above and can be returned to stock, we will accept the item and issue you with a full refund (excluding delivery charges). .  

 

(12) Limitations of liability Nothing in this Agreement shall limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) under section 12 of the Sale of Goods Act 1979, section 2 of the Supply of Goods and Services Act 1982, or section 2(3) of the Consumer Protection Act 1987; (iii) for fraud or fraudulent misrepresentation; or (iv) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability. Subject to this: (i) our liability in connection with any Product purchased through our site is strictly limited to the higher of the purchase price of the relevant Product and the replacement cost of the relevant Product; (ii) we accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or  otherwise, even if foreseeable; and (iii) we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement caused by events outside our reasonable control. 

 

(13) Promotional Gift Vouchers

1. Promotional Gift Vouchers can only be used online at africancreations.co.uk. or in person at one of the exhibitions you may visit us at details can be found on our website under Shows.

2. Promotional Gift Vouchers have a cash redemption value of 0.001p. 

3. Only one promotional gift voucher may be used per order. 

4. Promotional gift vouchers cannot be used in conjunction with any other African Creations  promotional voucher or any other gift voucher be it a registration voucher, a monetary voucher or discount voucher. 

5. Vouchers cannot be exchanged for cash.  6. The voucher entitles the holder and friend to the stated amount on the voucher when spending over the amount shown on each voucher or more in one transaction, excluding any charge for home delivery. 

 

(14) General terms Images of Products on the Site are for illustrative purposes; actual Products may differ from such images. We will treat all your personal information that we collect in connection with your Order in accordance with the terms of our Privacy Policy; use of our website will be subject to our Website Terms and Conditions.  This Agreement may only be varied by an instrument in writing signed by both you and us. We may revise these terms from time-to-time, but such revisions will not affect the terms of any Agreement which we have entered into with you.  If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted. No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that term, provision or condition or any other term, provision or condition of this Agreement.  You may not assign, charge, sub-contract or otherwise transfer this Agreement, or any of your rights or obligations arising under this Agreement. Any attempt by you to do so shall be null and void. We may assign, charge, sub-contract or otherwise transfer this Agreement, or any of our rights or obligations arising under this Agreement, at any time – providing such action does not serve to reduce the guarantees benefiting you under this Agreement.  This Agreement is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under this Agreement is not subject to the consent of any person who is not a party to this Agreement. This Agreement contains the complete agreement between the parties with respect to the subject matter hereof, and supersedes all prior or contemporaneous agreements or understandings, whether oral or written.  This Agreement will be governed by and interpreted in accordance with the laws of the England, and the English courts shall have exclusive jurisdiction with respect to any dispute arising under this Agreement.